Quick Checks
Check the Load
An unbalanced load is the most common cause. Pause the cycle and redistribute the clothes evenly inside the drum. Avoid washing single heavy items like rugs or blankets alone.
Level the Washer
Use a bubble level on top of the washer. Adjust the leveling feet (usually located at the bottom corners) until the machine is perfectly level. Tighten the lock nuts to secure the feet.
Shipping Bolts
If the washer is new, make sure the shipping bolts (used to stabilize the drum during transport) have been removed from the back of the machine. These MUST be removed for proper operation.
Common Causes
Unbalanced Load
DIYClothes clumped to one side create an uneven weight distribution, especially during the spin cycle. This is easily fixed by redistributing the wet clothes.
Washer Not Level
DIYAn unlevel washer will rock and vibrate. Adjusting the leveling feet usually solves this.
Worn Suspension Rods/Springs
Call ProThese components dampen vibrations. Over time, they can wear out, causing the washer to shake excessively. Replacing them requires disassembly.
Damaged Snubber or Dampening Pad
Call ProSome washers use a snubber or dampening pad to reduce vibration between the tub and frame. If damaged, the washer will shake.
Worn Drum Bearings
Call ProWorn bearings cause the drum to wobble and shake, often accompanied by a grinding noise. This is a more complex repair.
Failed Shock Absorbers
Call ProMany front-load washers use shock absorbers to minimize movement. Failure of these will cause excessive shaking.
When to Call a Professional
- The washer is still shaking violently after leveling and balancing the load.
- You hear loud grinding or scraping noises during the spin cycle.
- The washer is visibly damaged (dents, cracks, or leaks).
- You are uncomfortable disassembling the washer to inspect internal components.
Safety Warning
Disconnect the power to the washer before attempting any repairs. Water and electricity are a dangerous combination.
Estimated Repair Cost
$150 - $450 (depending on the failed component and labor)
Frequently Asked Questions
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