Quick Checks
Check the drain hose
Make sure the drain hose isn't kinked, crushed, or clogged. Straighten any bends and ensure the hose is properly inserted into the drainpipe.
Inspect the drainpipe
Remove the drain hose from the drainpipe and check for any visible obstructions. Sometimes, lint or small objects can block the drain.
Run a rinse cycle
Try running a rinse and spin cycle to see if the washer will drain on its own. This can sometimes clear minor clogs.
Common Causes
Clogged drain pump filter
DIYMost washing machines have a drain pump filter that catches lint, hair, and small objects. A clogged filter restricts water flow. The filter is usually located behind a small access panel at the front of the washer, near the bottom. Consult your owner's manual for the exact location and cleaning instructions. Be prepared for some water to spill out when you remove the filter, so have a towel ready. Cleaning the filter is usually DIY-friendly.
Drain hose blockage
DIYEven if the initial inspection of the drain hose didn't reveal any obvious kinks, there might be a blockage further down the hose. Disconnect the hose from both the washer and the drainpipe and flush it out with water to dislodge any debris.
Faulty drain pump
Call ProThe drain pump is responsible for pumping the water out of the washing machine. If the pump is defective, it won't be able to drain the water. This often manifests as a humming sound during the drain cycle, or no sound at all. Diagnosing and replacing a drain pump requires some electrical knowledge and is best left to a professional. Call Altair Home Solutions at 714-769-6013, serving Orange County and Los Angeles, for expert washer repair.
Clogged drainpipe
Call ProThe problem might not be with the washing machine itself, but with the drainpipe in the wall. A clogged drainpipe can prevent the washer from draining properly. If you're comfortable using a plumbing snake, you can try to clear the drainpipe yourself. Otherwise, call a plumber.
Defective lid switch or door lock
Call ProSome washing machines have a lid switch or door lock that prevents the machine from operating if the lid or door is open. If the switch or lock is defective, it might prevent the drain cycle from starting, even if the lid or door is closed. Replacing this component requires disassembly and electrical knowledge.
Electronic control board issues
Call ProThe electronic control board controls all of the washing machine's functions, including the drain cycle. If the control board is malfunctioning, it might prevent the washer from draining. This requires specialized diagnostic tools and expertise. For control board issues, call Altair Home Solutions at 714-769-6013 for professional appliance repair in the Orange County area.
When to Call a Professional
- If you suspect a faulty drain pump.
- If you're not comfortable disassembling the washing machine.
- If you suspect an electrical problem.
- If you've checked the drain hose and filter and the washer still won't drain.
Safety Warning
Before working on your washing machine, disconnect it from the power outlet to avoid electric shock.
Estimated Repair Cost
$150-$450